Table 6

Participants’ mean screening satisfaction scores

Convenience and accessStaff interpersonal skillsInformation transferPhysical surroundings*Perceived technical competenceGeneral satisfaction
Carrier (n=37)Control (n=37)Carrier (n=37)Control (n=37)Carrier (n=37)Control (n=37)Carrier (n=37)Control (n=37)Carrier (n=37)Control (n=37)Carrier (n=37)Control (n=37)
Mean (SD)7.5 (2.8)6.9 (2.3)4.5 (1.5)5.0 (1.5)6.2 (2.3)6.3 (2.0)8.4 (3.0)10.8 (3.5)4.8 (1.6)5.2 (1.4)6.8 (2.7)7.3 (2.3)
Possible range4–204–204–205–254–205–25
  • *Significant difference in mean scores between groups.